Customer Care


Contact Us

For questions regarding Tibi Events, Public Relations or commercial sample requests, email
For wholesale information, email
For marketing and business development inquiries, email
For career inquiries, email
For internship inquiries, click here.


For item inquiries, assistance placing an order, returns, exchanges or general questions, please call our Customer Care team at 1-888-420-3334 or email us at Our Customer Care team is available Monday – Friday 9AM-6PM EST.

Tibi Holiday Hours

Our fulfillment center and customer care will be closed on the following days:

Thanksgiving Day 11/28
Friday after Thanksgiving 11/29
Christmas Eve 12/24
Christmas Day 12/25
New Year’s Eve 12/31
New Year’s Day 01/01

Any orders placed on a holiday will be processed the following business day.