Customer Care

 

Contact Us

For questions regarding Tibi Events, Public Relations or commercial sample requests, email press@tibi.com.
For wholesale information, email sales@tibi.com.
For marketing and business development inquiries, email busdev@tibi.com.
For career inquiries, email careers@tibi.com.
For internship inquiries, click here.

 

For item inquiries, assistance placing an order, returns, exchanges or general questions, please call our Customer Care team at 1-888-420-3334 or email us at customercare@tibi.com. Our Customer Care team is available Monday – Friday 9AM-6PM EST.

Tibi Holiday Hours

Our fulfillment center and customer care will be closed on the following days:

Thanksgiving Day 11/28
Friday after Thanksgiving 11/29
Christmas Eve 12/24
Christmas Day 12/25
New Year’s Eve 12/31
New Year’s Day 01/01

Any orders placed on a holiday will be processed the following business day.