Customer Care


Contact Us

For questions regarding Tibi Events, Public Relations or commercial sample requests, email
For wholesale information, email
For marketing and business development inquiries, email
For career & internship inquiries, email
For all current full-time job openings, please visit our Business of Fashion company page.


For item inquiries, assistance placing an order, returns, exchanges or general questions, please call our Customer Care team at 1-888-420-3334 or email us at Our Customer Care team is available Monday – Friday 9AM-6PM.


Tibi Holiday Hours

5/25/2020 Memorial Day
6/19/2020 Juneteenth
7/3/2020 4th of July (observed)
9/7/2020 Labor Day
11/26/2020 Thanksgiving
11/27/2020 Friday after Thanksgiving
12/24/2020 Christmas Eve
12/25/2020 Christmas Day
12/31/2020 New Years Eve
1/1/2021 New Years Day